Waukee Student Job Board

Spare Time Entertainment

Service Assistant

Part-Time • Year-Round

JOB DESCRIPTION:

  • Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).
  • Serve guests utilizing Spare Time Entertainment’s Steps of Service.
  • Provide support to servers and kitchen staff.
  • Assist with prepping food.
  • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies).
  • Demonstrate ability to review ordered items before leaving the kitchen and efficiently delivers ready items to the accurate location.
  • Ensure food is served in accordance with safety standards (e.g. proper temperature).
  • Act as the contact point between Front of the House and Back of the House staff.
  • Inform restaurant staff about guests’ feedback or requests (e.g. when they ask for the check).
  • Assist the wait staff with table turnover – set up and break down.
  • Remove soiled dishes and utensils and maintain dish area.
  • Polish and rolled silverware.
  • Ensure that families with young children receive kid’s menus and special silverware sets.
  • Able to promote knowledge of the location’s features and upcoming events.
  • Demonstrate knowledge of the menu, with the ability to make suggestions and answer guest’s questions about ingredients.
  • Maintain clean equipment and working areas by following the restaurant’s preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes.
  • Keep products and areas organized and restocked as needed, communicating any inventory shortages to supervisor.
  • Report all violations to management.
  • Other duties as assigned.

JOB QUALIFICATIONS:

  • High school diploma preferred.
  • Previous work experience preferred.

WORK ENVIRONMENT:

  • The noise level can be loud and may contain lighting effects such as lasers and strobes.
  • This job requires working with large crowds and children.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Able to stand and walk for extended periods of time and able to lift 50 pounds.
  • This position regularly requires long hours and frequent weekend work.
Location

West Des Moines

Hours Per Week

15-20

Pay

Hourly plus tips

Minimum Age

16

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